Frequently Asked Questions
Have questions? We are here to help.
Getting better with money doesn't happen overnight, but it doesn't have to be complicated either. Whether you're juggling debt or struggling to save, small changes can lead to big improvements over time.
The truth is, most of us know the basics: spend less than you earn, save for emergencies, avoid unnecessary debt. But knowing what to do and actually doing it are two very different things.
Between inflation recently reaching a seven-month high and mounting debt loads, many Canadians feel stuck when it comes to their finances. However, with nearly 60 years of experience helping people overcome debt and build financial confidence, we know it's possible when you have the right tools and support.
November is Financial Literacy Month in Canada, and this month we’re helping you Flip the Switch to transform your money habits. Sometimes all it takes is one insight—one lightbulb moment—to change how you see your money and inspire you to take action.
In this post, we'll walk you through proven strategies for getting a handle on your spending, building micro-habits that lead to big change, and developing the mindset you need to achieve your financial goals.
Before you can improve your relationship with money, you need to understand where it's actually going. When you know exactly how much you're spending, you can make informed decisions about what to cut back on and where to redirect your dollars.
Begin by reviewing your bank and credit card statements from the last two to three months. Look for patterns or small expenses that you may be overlooking. Many clients we work with are often surprised by small costs that add up.
For example, you might discover you're spending far more than you realized on subscription services you barely use, impulse purchases, daily coffee runs, or takeout meals. These are what we call "money leaks"—small expenses that add up to hundreds of dollars over time.
Commit to a one-month money audit. Track every single purchase using a budgeting app, spreadsheet, or Credit Canada's free expense tracking tool. Review your findings without judgment. The goal isn't to shame yourself, but to gain clarity and identify ways you can adjust or stick to your budget.
Once you’ve completed your money audit, you can use Credit Canada’s ABC method for sustainable spending:
Instead of wondering where your money went, download our free budget planner to get crystal clear on your spending.
Once you understand where your money goes, you need a framework for managing it. The 50/30/20 rule divides your after-tax income into three categories:
This rule works well as a starting point when you’re creating a budget, but it's not one-size-fits-all.
For example, if you want to get out of debt that have high interest rates, you might shift more money from wants to debt repayment. Or, if you live in an expensive city, your needs might take up more than 50%. The key is finding a balance that works for your situation and income.
Big financial transformations don't come from one-time windfalls. They come from small, consistent habits that you repeat over time. Micro-habits are tiny actions that take minimal effort but compound into meaningful change:
One proven technique is habit stacking, which pairs a new financial behaviour with something you already do automatically. For example:
Habits are helpful, but sometimes taking advantage of automation can jumpstart sustainable spending.
Automated systems are your secret weapon and can make saving feel easier. Set up automatic transfers so money moves into savings or toward debt payments before you can spend it.
Debt isn't inherently bad, but not all debt is created equal.
For example, mortgages allow you to secure a place in the housing market and build equity, while student loans enable you to invest in your future.
High-interest loans or credit cards, however, can become unmanageable and difficult to pay back. In some cases, people may use this debt to make purchases they can’t truly afford. This debt is more likely to harm your financial situation than act as a tool.
When you're ready to tackle debt, there is more than one approach you can take:
Both methods work, so choose the option that best aligns with your current situation, including what will help keep you motivated.
If your debt feels overwhelming, it's time to get help. Our certified Credit Counsellors offer free, confidential consultations to help you understand your options, unique to your situation.
Money management is often deeply emotional. Fear, guilt, shame, and stress all influence the financial decisions we make every day. The relationship between overspending and mental health is real and significant for many of our clients.
Understanding this emotional connection is key to building a healthier relationship with money.
Common emotional triggers include:
Take time to reflect on these questions:
Many people carry negative narratives, such as "I'm terrible with money" or "I'll never get out of debt." These stories become self-fulfilling prophecies. Instead, try positive reframing: "I'm learning how to save money now" or "I'm making progress, one payment at a time."
Make sure that you’re focusing on progress, not perfection. You can track and celebrate your path forward by:
This can help you stay motivated and focus on the big picture: that you’re successfully incorporating money-saving practices into your daily routine and are working towards financial stability beyond managing debt or living paycheque-to-paycheque.
Financial stability isn't just about managing daily expenses now, but also about preparing for tomorrow. Planning ahead means more choices for retirement, less stress when unexpected expenses arise, and greater financial independence, even if the cost of living goes up.
A solid financial plan includes three essentials:
Getting better with money is a journey, not a destination. You can start by:
Being "better with money" is an ongoing process. Some months will go smoothly as you incorporate new money-saving tips into your habits, while others will throw you a few curveballs. What matters most is that you keep moving forward and building the financial confidence you deserve.
If you're struggling with debt or finding it hard to make ends meet, Credit Canada is here for you with judgment-free support, financial coaching, and debt solutions suited to your unique needs. We'll set you up with a free credit counselling session with one of our certified Credit Counsellors, where we’ll assess your income, expenses, and debts together to explore solutions tailored to your situation. We’ll give you a roadmap to becoming debt-free, with no judgment—just support.
Contact us online or call 1 (800) 267-2272. We're ready to help. You can also chat with our AI-powered debt management agent, Mariposa, to get personalized financial support at your own pace.
Have questions? We are here to help.
A Debt Consolidation Program (DCP) is an arrangement made between your creditors and a non-profit credit counselling agency. Working with a reputable, non-profit credit counselling agency means a certified Credit Counsellor will negotiate with your creditors on your behalf to drop the interest on your unsecured debts, while also rounding up all your unsecured debts into a single, lower monthly payment. In Canada’s provinces, such as Ontario, these debt payment programs lead to faster debt relief!
Yes, you can sign up for a DCP even if you have bad credit. Your credit score will not impact your ability to get debt help through a DCP. Bad credit can, however, impact your ability to get a debt consolidation loan.
Most people entering a DCP already have a low credit score. While a DCP could lower your credit score at first, in the long run, if you keep up with the program and make your monthly payments on time as agreed, your credit score will eventually improve.
Anyone who signs up for a DCP must sign an agreement; however, it's completely voluntary and any time a client wants to leave the Program they can. Once a client has left the Program, they will have to deal with their creditors and collectors directly, and if their Counsellor negotiated interest relief and lower monthly payments, in most cases, these would no longer be an option for the client.