Meet Our Credit Counsellors

At Credit Canada, we simply couldn't do what we dohelp people get out of debt and improve their lives—without our fantastic counsellors. Explore their profiles below and learn why people trust them to help achieve their financial goals.

Meet Our Credit Counsellors [Wistia Version]
Alisha-Ahad

Alisha Ahad

Hello! I’m Alisha, a certified Credit Counsellor based out of our Mississauga and Etobicoke offices. I have experience in many different departments ...

Alisha Ahad

Hello! I’m Alisha, a certified Credit Counsellor based out of our Mississauga and Etobicoke offices. I have experience in many different departments within Credit Canada, plus 14 years of counselling experience. I love helping people feel empowered and able to take on whatever situation they might be facing.

People often compliment me on my willingness to help, my honesty, and perhaps most importantly, my ability to see the bigger picture when finding solutions. I believe this is especially valuable, as no two clients are the same.

Click here to read my blogs.

Awards & Accreditations:

  • Accredited Financial Counsellor Canada (AFCC)
  • Bankruptcy and Insolvency Act (BIA) certified

 

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Karina Arancibia

Hi, I'm Karina! I am a Senior Counsellor at Credit Canada's Etobicoke and Oakville office locations and I have been happily employed here since 1993. ...

Karina Arancibia

Hi, I'm Karina! I am a Senior Counsellor at Credit Canada's Etobicoke and Oakville office locations and I have been happily employed here since 1993. I sincerely love helping my clients achieve their financial goals. I believe my strength as a Counsellor is a true empathy for the well-being of others. I always take the time to understand my clients and focus on empowering their strengths. I strongly believe in personal growth and use my knowledge and experience of the credit counselling industry to help others achieve financial wellness and freedom. 

Click here to read my blogs.

Awards & Accreditations:
  • 2019 Exceptional Service Award issued by Credit Counselling Canada (CCC)
  • Accredited Financial Counsellor Canada (AFCC)
  • President’s Award for Excellence in 2008
  • Bankruptcy and Insolvency Act (BIA) certified
Watch My Video
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Doris Asiedu

Hello, I'm Doris. Nice to meet you! I counsel out of our Brampton office and I have been helping people through credit counselling at Credit Canada ...

Doris Asiedu

Hello, I'm Doris. Nice to meet you! I counsel out of our Brampton office and I have been helping people through credit counselling at Credit Canada since 2006. I can confidently say that I am very professional and knowledgeable in my field. I'm extremely compassionate, calm, easy to talk to and able to connect with a diverse client base from all walks of life who are facing unique financial challenges. 

My passion is to help people—and their families—reach their financial goals and achieve independence because their financial stability affects not only their families but also the community in which they live. My top priority is to provide the people I help with the resources and support they need to build a financially healthy life and future.

Click here to read my blogs.

Awards & Accreditations:

  • Accredited Financial Counsellor Canada (AFCC)
  • Bankruptcy and Insolvency Act (BIA) certified
  • Social Services Worker Diploma 
Watch My Video
Kerri-Barreca

Kerri Barreca

Hi, I'm Kerri. I'm Credit Canada's in-house French-speaking expert, routinely handling all of our francophone clients’ financial and money management ...

Kerri Barreca

Hi, I'm Kerri. I'm Credit Canada's in-house French-speaking expert, routinely handling all of our francophone clients’ financial and money management needs. I counsel at our head office in North York, as well as at our downtown office in Toronto. Clients tend to appreciate my approachable, sympathetic nature and my sincere concern for their well-being. I like to take the extra time and special care in guiding my clients step-by-step through the process of whatever debt solution they choose, putting to rest any worries or questions they might have as they come up. I try to be informative and efficient because I love seeing the great sense of relief my clients feel and their renewed perspective on life, even just after ONE counselling session!

Read my blogs.

Awards & Accreditations:

  • Accredited Financial Counsellor Canada (AFCC)
  • Bankruptcy and Insolvency Act (BIA) certified.
Watch My Video
Josie D’Addario

Josie D’Addario

Hello, Josie here! I've been with the agency since 1999 and I am a Certified Credit Counsellor and Financial Coach. I counsel at our Mississauga and ...

Josie D’Addario

Hello, Josie here! I've been with the agency since 1999 and I am a Certified Credit Counsellor and Financial Coach. I counsel at our Mississauga and Oakville office locations. 

People know me to be a good listener; someone who is personable, knowledgeable and non-judgmental. I'm the best friend you can talk to about money who won’t judge you. I always provide my clients with expert financial advice, as well as their best options when it comes to dealing with whatever financial issues they might be facing. I work very hard to earn my clients’ trust because I understand the work it takes people to rebuild their financial lives. 

I will always go above and beyond for my clients because their financial goals become my goals, and I won't give up until they achieve them.

Awards & Accreditations:

  • Accredited Financial Counsellor Canada (AFCC)
  • Bankruptcy and Insolvency Act (BIA) certified

 

Sandy-Daykin

Sandy Daykin

Hello! I'm Sandy, a Credit Counsellor at our Barrie office location where I've worked since 2006. I'm very community-oriented, actively serving the ...

Sandy Daykin

Hello! I'm Sandy, a Credit Counsellor at our Barrie office location where I've worked since 2006. I'm very community-oriented, actively serving the Simcoe County community and surrounding areas—including Orillia, Midland, Penetanguishene, Collingwood, Elmvale, Wasaga Beach and Stayner—through the provision of financial literacy workshops and seminars. I focus on community outreach to keep up to date on issues affecting my clients, and I'm dedicated to assisting people based on their individual needs and personal situations. I've been known to tell my clients, “The plan for this appointment is to leave with a plan,” and every single one of them do!

Read my blogs.

Awards & Accreditations:

  • Accredited Financial Counsellor Canada (AFCC) 
  • Bankruptcy and Insolvency Act (BIA) certified
  • President’s Award for Excellence in 2014
Kristina-Delville

Kristina Delville

Hi there, I’m Kristina, a Credit Canada Counsellor based out of our nation’s capital, Ottawa! I’m ready to help get you on the path to financial ...

Kristina Delville

Hi there, I’m Kristina, a Credit Canada Counsellor based out of our nation’s capital, Ottawa! I’m ready to help get you on the path to financial freedom. (Prefer French? Pas de problème, je parle français aussi!

So why did I choose credit counselling? For me, it’s the incredible feeling of making a difference in someone’s life and taking away the stress that comes with debt. Plus, I have a caring and supportive demeanor, so it was a natural fit. When you work with me, you can expect a non-judgmental and inspiring counselling session with a focus on spending plans, monitoring budget expenses, and credit building tips.

Debbie-Dodge

Debbie Dodge

Hi, I'm Debbie and I have been with Credit Canada for over 24 years. I’m always all ears with my clients, but one of my strengths is that I’m also ...

Debbie Dodge

Hi, I'm Debbie and I have been with Credit Canada for over 24 years. I’m always all ears with my clients, but one of my strengths is that I’m also willing to share my personal experiences with them to show them that there is a light at the end of the debt tunnel. 

Over the years, I've worked very hard to create a safe environment where clients can be open and honest about whatever debt troubles they may be facing, allowing them to feel very comfortable speaking with me. I sincerely care about each of my clients and have their best interests at heart, so I will always give my best – whether it's connecting them with the right professionals and resources, helping them with their spending plans, or showing them how they can make ends meet and get out of debt. My job is about bringing hope and security back into people's lives.

Awards & Accreditations:

  • Bankruptcy and Insolvency Act (BIA) certified
  • Accreditation Committee for Credit Counselling Canada (CCC) 
  • Previous Board Member of Ontario Association of Credit Counselling Services (OACCS) 
Hana-Edgar

Hana Edgar

Hello, I’m Hana, and I’m a certified Credit Counsellor at Credit Canada. I’ve been with Credit Canada for more than four years working at our North ...

Hana Edgar

Hello, I’m Hana, and I’m a certified Credit Counsellor at Credit Canada. I’ve been with Credit Canada for more than four years working at our North York office location. I became a Credit Counsellor because I’ve always had a desire to help and motivate people. I am compassionate and honest, and I work hard to provide useful information to my clients in an informative and non-judgmental way. When I see a client inspired to change their financial path and develop a more positive outlook on life, I feel like I’m making a difference. I’m also fluent in Japanese, so if you’d like a consultation in Japanese, I’m your Counsellor.

Awards & Accreditations:

  • Accredited Financial Counsellor Canada (AFCC)
Anna-Gugliemi

Anna Guglielmi

Hi, I'm Anna. Nice to meet you! I’ve been with the agency since 2005 and I am a certified Credit Counsellor and Financial Coach. I counsel out of our ...

Anna Guglielmi

Hi, I'm Anna. Nice to meet you! I’ve been with the agency since 2005 and I am a certified Credit Counsellor and Financial Coach. I counsel out of our Mississauga office location.

I love working with clients to help them reach their financial goals and remove the stress of debt from their lives. I pride myself on combining my knowledge, compassion, and honesty to provide the best possible advice for my clients and their individual personal situations. I've also been told that people enjoy talking to me because they don't feel pressured or judged, and my optimistic nature helps them feel at ease. I tell my clients we share the same goal because their success is my success, and I don't succeed until they do.

Click here to read my blogs.

Awards & Accreditations:

  • Accredited Financial Counsellor Canada (AFCC)
  • Bankruptcy and Insolvency Act (BIA) certified
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Chantelle Magee

Hi! I'm Chantelle. I have been working with Credit Canada for over ten years and I am a certified Credit Counsellor at our Scarborough office ...

Chantelle Magee

Hi! I'm Chantelle. I have been working with Credit Canada for over ten years and I am a certified Credit Counsellor at our Scarborough office location. I have a lot of experience dealing with the many causes of debt. I have a special interest and skill set for dealing with student loan debt and working with those who are dealing with the financial difficulties that Canadians face after a job loss. 

I've been told that I'm easy going and very approachable. I am 100% committed to helping people resolve money management issues so they can live a financially stress-free life.

Click here to read my blogs.

Awards & Accreditations:

  • Accredited Financial Counsellor Canada (AFCC)
  • Bankruptcy and Insolvency Act (BIA) certified
Watch My Video
Christopher Northey

Christopher Northey

Hello! I'm Christopher, a Credit Counsellor at our Oshawa and Scarborough office locations. I work very hard to consistently provide my clients with ...

Christopher Northey

Hello! I'm Christopher, a Credit Counsellor at our Oshawa and Scarborough office locations. I work very hard to consistently provide my clients with timely and professional financial help no matter what the situation might be. I'm friendly, respectful and honest. I've been told by my clients that I'm a great listener, which allows me to give sound advice. I understand that discussing finances with a stranger can be difficult and sometimes embarrassing, so I make it my first priority to eliminate any negativity and focus on providing solutions for everyone.

Awards & Accreditations:

  • Accredited Financial Counsellor Canada (AFCC)
  • Bankruptcy and Insolvency Act (BIA) certified
Helen Ramlal

Helen Ramlal

Hi I'm Helen, a Review and Budgeting Specialist at Credit Canada's head office in North York, where I've worked since 1999. My job is to take care of ...

Helen Ramlal

Hi I'm Helen, a Review and Budgeting Specialist at Credit Canada's head office in North York, where I've worked since 1999. My job is to take care of clients' needs while they are on our Debt Consolidation Program, ensuring they receive the support they need to achieve their financial goals. I also have experience as a Senior Credit Counsellor and Financial Coach. 

I've been told that my kind and understanding demeanor helps put my clients’ worries immediately at ease. I always have their best interests at heart. I also tend to exceed clients’ expectations with my customer service skills and expert advice based on real results. I truly enjoy helping clients plan and achieve a debt-free future. I do this by creating a safe place where people can start rebuilding their lives and their future based on smart spending habits, wise money management, and insider industry know-how.

Click here to read my blogs.

Awards & Accreditations:
  • Accredited Financial Counsellor Canada (AFCC)
  • Bankruptcy and Insolvency Act (BIA) certified
Watch My Video
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Jean Riddell

Hi, I'm Jean and I am a certified Credit Counsellor at our Barrie office location. I have been with the agency since 2003.  I really enjoy building ...

Jean Riddell

Hi, I'm Jean and I am a certified Credit Counsellor at our Barrie office location. I have been with the agency since 2003. 

I really enjoy building strong relationships with my clients. They tell me that I'm very compassionate, friendly, and patient. Not only will I present you with all of your available options for becoming debt-free, but I will also make sure you feel comfortable with whatever decision you make regarding your finances and debt. I stand up for every one of my clients and will do everything I can to help alleviate any stress they might be facing, whether that means giving you the right words of encouragement or finding creative ways to balance your budgets. I ensure all of my clients have a clear understanding of where they stand and their next best steps to eliminate debt.

Awards & Accreditations:

  • Accredited Financial Counsellor Canada (AFCC)
  • Bankruptcy and Insolvency Act (BIA) certified
Watch My Video
Joanne-Paolozzi

Joanne Paolozzi

Hi, I'm Joanne , and I’ve been a certified Credit Counsellor for more than 15 years. I work out of our office location in beautiful St. Catharines. ...

Joanne Paolozzi

Hi, I'm Joanne , and I’ve been a certified Credit Counsellor for more than 15 years. I work out of our office location in beautiful St. Catharines. My clients say that I’m personable, caring, and understanding – and that’s my aim every single day.

I earned my BA from Brock University in Business and Psychology, and hold a Law Clerk Certificate from Niagara College, so I have the financial, organizational, and legal know-how to help my clients. But what I really love is getting to know them – learning where they want to be in the future and helping them set financial goals in order to get there. 

Click here to read my blogs.

Awards & Accreditations:

  • Accredited Financial Counsellor Canada (AFCC)
  • Bankruptcy and Insolvency Act (BIA) certified
  • Certified Insolvency Administrator
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Cathy Plowman

Hi, I'm Cathy and I am a certified Credit Counsellor at our downtown Toronto office location. I am a weightlifter and I'm proud to say that I ...

Cathy Plowman

Hi, I'm Cathy and I am a certified Credit Counsellor at our downtown Toronto office location. I am a weightlifter and I'm proud to say that I consistently lift the weight off my client’s shoulders in as little as one appointment. I'm told that I'm very understanding, and make the repayment process easy and painless for my clients. I'm an expert at bringing more ease into my clients' lives through smart money management, creating effective spending plans, and my expert negotiation skills when dealing with creditors. I enjoy making sure that my clients feel comfortable and I work very hard to build a professional support system based on mutual respect and trust.

Awards & Accreditations:

  • Accredited Financial Counsellor Canada (AFCC) 
  • Bankruptcy and Insolvency Act (BIA) Certification
Gursh-Singh

Gursh Singh

Hi, I'm Gursh and I’ve been with Credit Canada for over eight years now. My biggest strength as a Counsellor is being able to emotionally empower ...

Gursh Singh

Hi, I'm Gursh and I’ve been with Credit Canada for over eight years now. My biggest strength as a Counsellor is being able to emotionally empower clients. To help clients get to that place of self-empowerment, I often rely on my background in crisis counselling. 

I understand that financial stress is often the result of another stressor, like a job loss, family breakdown, illness, crime, or even death, and I feel that my experience offers clients a more well-rounded, understanding and holistic experience. So, it’s very satisfying to hear clients say that I’ve helped relieve some of that stress, and left them feeling better informed and ready to take action.

Click here to read my blogs.

Awards & Accreditations:

  • Assaulted Women's and Children's Counselling/Advocate Diploma
  • Non-Profit and Voluntary Sector Management Certificate
  • Like Skills Coaching Level 1
  • President’s Award for Excellence 2013
Randolph Taylor

Randolph Taylor

Hi there! I'm a Senior Credit Counsellor and Financial Coach at Credit Canada. I counsel at our head office in North York and at our Markham office ...

Randolph Taylor

Hi there! I'm a Senior Credit Counsellor and Financial Coach at Credit Canada. I counsel at our head office in North York and at our Markham office location.

I'm extremely proud and humbled to be known around here as a "fan favourite." Since starting my career at Credit Canada in 2002, I have literally handled thousands of casesall of which I start with being a good listener. My calm and reassuring demeanor helps put my clients' worries at ease. My industry knowledge might make me an expert, but my true strength is understanding where my clients are truly coming from. As a family-man myself with three kids of my own, I understand the struggles many families face every day to make ends meet. I want every single one of my clients to regain the confidence, courage and skills they need to handle any financial hurdle that might come their way.

Read my blogs.

Awards & Accreditations:

  • Accredited Financial Counsellor Canada (AFCC)
  • Bankruptcy and Insolvency Act (BIA) certified
  • Completed studies in Canadian Securities (CSC)
  • President’s Award for Excellence in 2010
  • Featured in The Toronto Star
Watch My Video
Becky-Western-Macfadyen

Becky Western-Macfadyen

Hello, I’m Becky! I am a certified Credit Counsellor counselling out of our St. Catharines and Welland office locations. With 22 years' experience, ...

Becky Western-Macfadyen

Hello, I’m Becky! I am a certified Credit Counsellor counselling out of our St. Catharines and Welland office locations. With 22 years' experience, you might think I’ve seen and heard it all. But I treat each and every one of my clients and their situations as completely unique, so I can offer them the best one-on-one experience I can.

What can you expect when you speak with me? A non-judgmental, easy-going counselling session combined with a lot of insight and a sense of humour! No matter what, of course, my goal is to make sure you feel heard and comfortable, and to provide you with some relief from your financial burdens. When our consultation is complete, you'll be in a better position to make more positive financial decisions for your future.

Awards & Accreditations:

  • Accredited Financial Counsellor Canada (AFCC)
  • Bankruptcy and Insolvency Act (BIA) certified
  • safeTALK certification
  • BA in Psychology and Sociology

We can't wait to help you achieve your financial goals.

Start here with a Free Debt Assessment from one of our counsellors.

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