Frequently Asked Questions
Have questions? We are here to help.
Start early. Most lenders allow you to lock in a rate 120 to 180 days before your term ends, so don't wait for the renewal letter.
You have options beyond your current lender. Since regulatory changes in late 2024, uninsured borrowers no longer need to pass a federal stress test to switch lenders at renewal.
Renewal, switching, and refinancing are three different things, each with different costs, credit implications, and eligibility requirements.
If your finances are strained, reaching out early to your lender or a certified Credit Counsellor gives you far more options than waiting.
Does your mortgage renewal feel intimidating and stressful? Rising interest rates, the current cost of living, and uncertainty about what to expect can make this a difficult time. However, with some early planning and support, you can navigate this period confidently.
How you prepare for this important deadline has a real impact on the outcome. Homeowners who start early and compare their options tend to walk away with better terms (and less stress). Those who wait for the renewal letter to arrive and sign without question often pay more than they need to.
Whether your mortgage renewal is six months away or just around the corner, we’ll walk you through what to expect, what to watch out for, and how to feel confident going in.
A mortgage renewal is the formal end of a legal contract between you and your lender. At this time, your remaining principal must be paid in full or rolled into a new agreement with updated terms. Most Canadian homeowners will renew four or five times over a 25-year amortization.
When your term ends, you have three main paths:
Each path has different costs, credit implications, and eligibility requirements. Regardless of your choice, you can go through the same basic six-step process as you move forward with your mortgage.
Every homeowner's renewal situation is different, but the process follows the same basic shape. Whether you're staying with your lender or switching, these six steps cover what you need to do.
Start by reviewing your most recent mortgage statement. Make note of your balance, interest rate, maturity date, and any unused prepayment privileges. This gives you a stronger position to negotiate rates and terms.
Next, look at your current finances. Have a clear and complete understanding of your income, debts, and credit health. If your debt service ratio (the percentage of your income going toward all debt payments) is above 40%, traditional lenders may be less willing to offer competitive terms.
In Canada, 37% of mortgage holders choose their lender out of habit or convenience. Remember, your current lender's first offer is rarely their lowest rate.
Take the time to compare options from different lenders, including monoline lenders. Unlike traditional banks that offer a wide range of financial products, monoline lenders specialize primarily in mortgages. Because mortgages are their main focus, they may offer competitive rates and features that differ from those available through larger financial institutions.
Speak with at least one mortgage broker before deciding. A 0.5% difference on a $500,000 mortgage can lower your monthly payments by as much as $150 per month and nearly $1,800 per year.
As Mike Bergeron, Counselling & Client Services Manager at Credit Canada, says, one of the most common signs a homeowner should look beyond their current lender is an offered rate that exceeds what's available in the market.
Have these ready before you start shopping, especially if you're considering switching:
It’s also helpful to have your latest credit report and a list of your debts and assets on hand to ensure you know exactly where you stand before the lender runs your credit.
Don't accept your first offer. Get multiple quotes and share them with your current lender, as they can often match or beat that rate to keep your business. Get a rate hold on your lowest rate before bringing that figure to your current lender, as rates can change.
If your current lender won't match the lowest rate, don't be afraid to switch your mortgage to the lender offering the most preferred rates and terms. If you decide to switch, ask the new lender whether they'll cover discharge and registration fees, which typically run $300 to $800.
Always sign the mortgage agreement before your maturity date. Canadians who miss this deadline are often surprised when their existing mortgage auto-renews at a much higher open-rate term. Remember, if you're switching lenders, include extra time for your lawyer or notary to update your property title.
Before you renew, you can also chat with Mariposa, Credit Canada's AI-powered debt management agent, to ask questions and better understand your options.
What lenders need from you at renewal depends on how you renew and with whom. Typically, a straight renewal with the same lender will look very different from a switch or refinance.
For standard renewals, most banks only require your signature on the renewal paperwork.
However, your documentation will change if you're refinancing or switching lenders. This will often require submitting a full application, including the following legal documents:
Have all these documents ready before you start shopping so you can move quickly to lock in your best offer.
First, it helps to understand the difference between the two types of credit checks. A soft inquiry (like checking your own credit report) doesn't affect your score at all. A hard inquiry occurs when a lender checks your credit to make a lending decision, and it can cause a small, temporary dip.
If you're renewing with your current lender under the same terms, most won't run a hard credit check, provided your payments have been on time. A lender will run a hard credit check, however, when you switch lenders, increase your mortgage, or refinance.
To minimize the impact on your credit score, do all your rate shopping within a short window—about 14 days. Credit scoring models are built to recognize when you're rate shopping (rather than opening multiple new lines of credit), so as long as your inquiries for the same type of loan fall within that window, they're bundled together and only count as one inquiry against your score. Some newer scoring models offer up to 45 days, but 14 days is the safer bet since you won't always know which model a lender uses.
Yes, a bank can refuse to renew your mortgage. Federally regulated lenders must give at least 21 days' written notice if they decide not to renew, so you won't be blindsided.
Factors that may lead to a mortgage renewal denial include:
If you're worried your lender may deny your mortgage renewal, Bergeron advises being proactive: “Stay current with your mortgage payments and property taxes. If challenges arise, contact your lender before you miss a payment. Lenders are generally more willing to work with borrowers who come forward early.”
If your renewal is denied, ask why. In some cases, adding a co-signer or providing additional collateral can resolve the issue. If not, you must transfer your balance to a new lender before your term expires.
Alternative (B) lenders, or private lenders, can often offer more flexible qualification criteria at higher rates, giving you time to improve your credit before your next renewal. That flexibility comes with trade-offs, however. Private lenders are less regulated than banks, typically offer shorter terms (often a year or two), and can move to foreclosure more quickly if you fall behind on payments.
Some also offer interest-only loans, which means your balance won't shrink over the term unless you make extra payments toward the principal.
If you're considering this route, go in with a clear exit plan for how you'll get back to a bank or credit union once your credit or income situation improves, rather than treating it as a long-term fix. A mortgage broker or one of our certified Credit Counsellors can help you weigh whether a private lender makes sense for your situation or if another option is a better fit.
If you miss your renewal deadline, most lenders will auto-renew your mortgage into a one-year open or six-month closed term. Open-rate terms can run 2% or more above standard fixed or variable rates, so it's important to track your maturity date and take control of the renewal process well before the deadline.
Choosing the right renewal path comes down to your financial situation and your goals.
If your financial situation has changed and you don’t qualify elsewhere, sticking with your current lender may be the easiest option. Existing lenders rarely require updated income verification or credit checks for clients with a clean payment history. This is also a good option if they’re offering you a competitive rate.
If you find another lender with better rates or terms, switching may make longer-term financial sense. With the removal of the switch stress test for uninsured borrowers in late 2024, this option is more accessible than ever.
If you need to access equity or consolidate debts, a refinance can be a good option. This will require a full requalification, including a credit check and stress test, and typically higher legal costs. If debt consolidation is your goal, speaking with a Credit Counsellor first can help you weigh whether it actually serves your longer-term financial health.
It’s always free to speak with one of our certified Credit Counsellors to better understand your options.
Small missteps at renewal can cost thousands of dollars, and most of them are avoidable with a bit of lead time.
A straightforward renewal with your current lender can take just a few days. Switching lenders can take two to four weeks, as the new lender must complete underwriting and a lawyer or notary must update your property title. Starting 120 days out gives you room to compare and negotiate without feeling forced into a decision.
Watch for these warning signs heading into renewal:
If any of these apply, you have options like seeking alternative lenders and registering for hardship programs. The earlier you reach out, the more options remain available.
Bergeron recommends proactive communication with your lender and, if needed, a Credit Counsellor is the first step toward regaining a sense of control. “Lenders are far more willing to work with you before a default than after.”
If you think you might need financial help or have questions about the impacts of your upcoming mortgage renewal, connect with Mariposa, Credit Canada’s AI-powered debt management agent, for guidance on managing your finances heading into renewal.
Mortgage renewal catches many Canadians off guard, but it doesn't have to. Starting early gives you options and time to review them without feeling pressured into making a last-minute decision you can’t afford, or that doesn’t offer the terms you need. Remember, comparing lenders gives you leverage, and pushing back on the first offer often saves you real money.
If your situation is more complicated (you have extra debt, a recent change in income, or concerns about qualifying), our certified Credit Counsellors offer free, confidential support. We can help you evaluate your finances, provide guidance on improving your credit score, and develop a realistic budget based on sustainable spending.
It's free, confidential, and there's no pressure to make any decisions. Reach out to Credit Canada today at 1 (800) 267-2272 to get started.
Or, if you want to do a bit more research on your own first, chat with Mariposa whenever it's most convenient for you.
Have questions? We are here to help.
Yes. A bank can decline to renew your mortgage if there's a history of missed payments, a significant drop in your credit score, or if the property no longer meets its risk criteria. Federally regulated lenders must provide at least 21 days' written notice of their intent not to renew.
Your best option is usually to stay with your current lender. Existing lenders rarely ask for updated employment documentation at renewal if your payment history is clean. If your job loss is affecting your ability to make payments, contact your lender early to discuss hardship options before you fall behind.
Renewing with your current lender typically has no impact on your credit score, as no new hard inquiry is required. Switching lenders or refinancing does trigger a hard inquiry, which may cause a minor, temporary dip in your credit score.
Breaking your mortgage early is only worth considering if rates have dropped significantly and the interest savings outweigh the prepayment penalty. Fixed-rate penalties use the interest rate differential (IRD) calculation and can easily exceed $20,000. In most cases, it's more practical to wait until renewal, when you can switch or renegotiate without penalty.