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  • In Debt? Our Credit Counsellors Can Help

    Struggling with debt? Does the problem seem too big to handle on your own? Credit counselling will give you someone to turn to for expert advice and personalized options.

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    What Is Credit Counselling? Just a 3-Step Process

    Credit counsellors are experts in finding solutions to even the most difficult financial situations. How do they do it? Let’s take a look.


    Financial Assessment

    A credit counsellor will take a look at your current financial situation and determine the full scope of the problem.


    Debt Solutions

    Every debt solution is different. Your credit counsellor can help you map the best route forward.


    Money Management

    Get help creating a household budget that works for you, your family, and your income.

    Step One: Financial Assessment

    Your credit counsellor will first take a look at your current financial situation to determine the full scope of the problem. This assessment includes looking at your current income, expenses, debts, and assets.

    What this Assessment Includes:

    • Income: Your take-home (or net) pay, even if you currently have no income
    • Assets: The value of your house, car, RRSP/RESP, or any other investments and properties
    • Expenses: Your monthly costs for necessities like housing, utilities, groceries, and transportation
    • Debts: Your current credit card and debt balances, interest rates, and minimum payments

    Understanding Life Expenses

    Since no two sets of expenses are exactly alike, it’s important for your counsellor to know how your life currently operates and what you really need to keep going.

    Your counsellor asks these questions to understand what you value most in your life and what you feel are essential expenses so that you get the best possible guidance on how to move forward.

    A financial assessment can seem overwhelming, but our counsellors can cut through the drama and get the information you need, quick and painless.

    Credit Counselling to Control Your Debt

    Getting in Control of Your Debt

    Your credit counsellor can walk you through the process of gathering your financial information and adding it up, so you’re looking at the reality of your financial situation – and rest assured, your credit counsellor won’t let you panic at the size of the problem. Instead, they will immediately help you start forming a plan that begins to address the problem right away.

    You’ll walk away from the financial assessment feeling a sense of control. You’ll know what the problem is, and you’ll know how to fix it. You’ll even know when you’ll be debt-free – and you’ll finally be able to believe it’s possible, because it is.

    Step Two: Debt Solutions

    Every debt solution is different. That's one reason why we don’t recommend tackling debt on your own. Without experience, it’s very difficult to know where to start.

    Get a Fair Evaluation of Your Debt Management Options

    Our counsellors will help determine whether your best first step is enrolling into a Debt Consolidation Program, paying off a few of your smaller debts, negotiating with your creditors, or something else entirely, such as:

    • Applying for a consolidation loan at your bank so you pay your bank one monthly payment with a fixed interest rate for all your existing debts.
    • Creating a budget that actually accommodates your monthly bills, instead of letting them pile up.
    • Filing a consumer proposal to pay off your debts through a trustee with affordable monthly payments over a maximum of 5 years.
    • Borrowing from home equity (such as a mortgage or secured line of credit) to pay off your debts.
    • Filing for bankruptcy, which is a last resort, but might be the best solution for you depending on your current financial situation.

    Learn the Basics of Money Management

    Your credit counsellor will explain their best recommendations for you, given your financial situation, and you’ll know all the reasons why each solution could work. Your counsellor will also answer any questions regarding any of your options, so you can make an informed decision about what you’d like to do next.

    Once you feel you’ve regained control over your most immediate and pressing financial problems, your credit counsellor will help you learn the basics of sound money management, which helps you continue on the path towards financial freedom – and gives you a solid foundation to avoid debt in the future. 

    Check out our free Debt Calculator in the meantime...

    Calculate Your Debt

    Step Three: Money Management

    Our credit counsellors are here to help make sure that what led you to debt problems never becomes an issue again. They’re here to teach you money management skills that will help you for a lifetime.

    Get Back on Track to a Better Life

    Some people get into debt problems for reasons that are utterly beyond their control. For the most part, the cause of serious debt issues is simply that people aren't given the right tools for smart money management.

    Most people have never been taught how to create and stick to a budget. Very few have been taught why and how to build savings or create a safety net. And almost no one has actually calculated the true cost of owning and using a credit card when you intend to carry a balance.

    Credit Counselling helps you get back on track
    Enjoy the Debt-Free Life with Credit Counselling

    Start Enjoying the Debt-Free Life

    Your credit counsellor will assist you in creating a household budget that works for you, your family, and your income, including setting aside money for your debts and for your future. We’ll talk about your goals in life, as well as your priorities for the future, and we’ll show you how your current income can support those goals with a little planning and forethought.

    You’ll also learn how to encourage yourself to keep moving forward, even when it’s difficult. There's immense reward for doing so, and we’ll help you keep your eye on the prize so you can enjoy a debt-free, fulfilling life.

    Why Our Credit Counsellors Are Different

    We have helped thousands of people in dire financial circumstances by teaching them how to manage difficult financial situations and move past it.

    What You'll Get From a Counsellor

    You’ll talk to an expert in debt solutions – a real, qualified counsellor who knows all the ins, outs and inner workings of the debt and credit world.

    You’ll get a sympathetic ear and a judgment-free assessment of your current financial situation.

    You’ll learn the smartest way to tackle your debt, and you’ll have a knowledgeable guide to walk you through every step of the process.

    You’ll have someone who will stand between you and your creditors while working through a solution.

    You'll be on the right path towards financial freedom with a clear understanding of the problem.

    If You Need Help, Give Us a Call

    Most importantly, you’ll have a bright future. You’ll know how to avoid financial troubles moving forward. You’ll know how to manage your money successfully and wisely. You’ll be able to create a safety net that protects you from future unexpected problems.

    And all along your path to financial freedom, you’ll have someone who will encourage you, support you, provide you with the information and the tools you need, and be your biggest cheerleader whenever you achieve even the smallest milestone.

    Get Started Today

    Helping Others Just Like You

    See how we have helped so many others become debt free.

    I worked with Marjorie/Credit Canada for 4 yrs to pay off my debt. Not only was she very professional but she is also very kind. She always responded to all of my questions (and I had a ton ) through email,phone call and in person. They took a look at my financial situation and came up w/a manageable monthly payment program.I completed the Debt Management Program successfully on October 2014. My program was setup to be paid out in 55 months but I paid the balance of $55,000 in 48 months with the help of Credit Canada's tips on how to save money & budget reviews.Thank you Marjorie for all your help.

    - Nerissa M.

    I am exceedingly impressed with the excellent service I have received from my credit counsellor. Not only is she wonderful at her job, and has helped me plan for my debt-free future, but she is also extremely personable, kind and understanding. Helpful?

    - Natalie Hughes

    Making bad decisions in life is inevitable. However, there is always a way to resolve. I was in college when I acquired a huge amount of debt, roughly 5K! I was in school and having only a part-time job obviously didn't help me solve my problem, I was browsing online and came across Credit Canada website and read through it. Long story short, I called and made an appointment. I was scheduled for a meeting with RANDOLPH TAYLOR; not only he was very accomodating, he made sure that I was comfortable discussing my situation and he thoroughly walk me through all the actions I needed to take. I can now finally say that I am DEBT FREE!! Thanks to Randolph and Credit Canada team! It was one of the best decisions I've ever made :)

    - Kiara Susi

    Making the decision to ask for help when dealing with debt is stressful to say the least, and contacting Credit Canada was the right one. From the initial contact with Credit Canada and our first meeting with Randolph to every follow-up or question inbetween, it was stress free and positive! Randolph made us feel at ease and took the time to examine many different options before choosing the program that worked for us. We are well on our way to being debt free and it's a great feeling! Highly recommend to anyone.

    - Jeannine Wellings

    I can't describe the relief I felt after meeting with Randolph at Credit Canada office. He gave me a number of options, explained all of the them in a very detailed way. He was genuinely trying to help me. I would highly recommend dealing with Credit Canada Dept Solutions in general and Randolph in particular.

    - Rami Shaker

    Get a Free Debt Assessment

    It's easy! Just fill out the form below and one of our certified credit counsellors will contact you and begin discussing your personalized debt management options.

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