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 Digital Assessment

Use our new Digital Assessment to get free debt advice without picking up the phone. Like all of our credit counselling services, a Digital Assessment is confidential, non-judgmental, and will not affect your credit score.

Fill out the form, and we will email you a secure link to complete your Digital Assessment.

Get Started

What Happens Next? 

First, you will receive an automated email with a secure link to complete your Digital Assessment within 2 minutes. If you don’t see it right away, be sure to check your filtered and spam email folders. 

During this process, we will:

Ask about your finances

Work out your budget

Ask about your debts

Review your debt relief options

There’s no one-size-fits-all approach to debt relief. When you’ve completed your online Debt Assessment, one of our certified Credit Counsellors review your information and email you a personalized plan based on the information you provide. 

Are you ready to get started? You’ll need:


Your income and expenses

This information will help us to understand your budget.


A list of assets

It is helpful for us to understand the current market value of the assets you own.


A list of your debts

This will allow us to understand which solution would be best for your situation.

Contact Us

If you have any questions as you complete the Digital Assessment, or if you prefer to speak to a Credit Counsellor now, you can connect with our team in any one of these three ways:

  • Through live chat. The hours of operation are Monday to Friday, 10:00 am to 4:00 pm (ET).
  • By email at info@creditcanada.com.
  • By calling our main office at 1(800)267-2272. The hours of operation are Monday - Thursday: 8:00 am - 6:00 pm (ET), Friday: 8:00 am - 5:00 pm (ET), and Saturday: 8:00 am - 4:00 pm (ET).

Digital Assessment

Fill out the form, and we will email you a secure link to complete your Digital Assessment.

The information you enter here is 100% confidential.

Digital Assessment FAQs

Is my information kept confidential?

All of your information will be kept confidential and secure. We will ask you to review our privacy policy before you start.  

How long does the Debt Assessment take?

15 - 20 minutes.

What should I have handy while I complete the Debt Assessment?

  • Bank statements
  • Credit card statements.

What happens if I don’t finish?

No problem. You can return and complete the Debt Assessment at any time. Just click the link in your registration email to pick up where you left off. 

What happens when I complete the Debt Assessment?

You’ll receive an email with a copy of your budget and a list of the debts you entered.

A certified Credit Counsellor will review your Digital Assessment and contact you by email with personalized recommendations by the next business day.

You’ll finally have control over your debt and a path forward. 

Start Your Digital Assessment