Our Partnerships

In 2016, RBC enlisted the help of Credit Canada to help RBC customers acquire mortgages through financial education. Many RBC customers were having trouble acquiring mortgages due to past financial difficulties, and although their circumstances had improved to where mortgages could be considered, poor credit scores continued to haunt them. RBC believed financial literacy training would help RBC customers boost credit scores to move mortgage approvals forward.

Credit Canada began training RBC customers via our Financial Coaching Series, featuring nine learning modules covering vital aspects of personal money management (one dedicated to mortgages and new home ownership). The modules are offered individually or as a complete package, and are adaptable to various skill levels and budgets, with options for varying degrees of coaching support from industry-certified counsellors and educators. A new series of advanced e-learning modules are currently in development as an extension of this program.

As part of its ongoing mandate, OLG supports programs promoting responsible gambling; however, the organization wanted to deepen their understanding and mitigation of problem-gambling, which affects 340,000 people province-wide*. Given Credit Canada’s experience serving individuals experiencing financial difficulties due to gambling, OLG enlisted the help of our agency to support an R&D initiative, which launched in 2017. The funded project focused on studying the motivations and behaviour of gamblers who were currently on a Debt Consolidation Program through our agency. Program facilitators distinguished key characteristics of clients who reported gambling and how it influenced household budgets and debt.

The project helped determine when and how individuals seek help for problem gambling, as well as the barriers to seeking treatment. The resulting data has enabled OLG to improve tools and resources for addiction prevention and treatment.

* Extrapolating from data supplied by Statistics Canada and the Problem Gambling Institute of Ontario, we see that up to 3.4% of about 10 million Ontario adults and teenagers experience moderate to severe gambling problems.

Celebrated for its career-focused programs in high-demand professions, Seneca serves 17,000 full-time students and 90,000 part-time and continuing education students. Understanding the socio-economic realities surrounding student debt, as well as job-markets tending toward contract work and self-employment, the college asked Credit Canada to provide financial literacy training to Canadian students and newcomers to the country.

In response, our agency developed workshops, seminars, and training tools covering a variety of subjects, from financial goal-setting and successful money management to budgeting and effective credit building. Strategies for saving in relation to needs, wants, and unexpected circumstances are examined, along with vital matters regarding credit bureaus, credit ratings, and related consumer rights and responsibilities. To date, we’ve helped countless students learn better money management, and looking ahead we expect to assist thousands more.